The ALLRig Advantage
PACCAR Parts exists to provide transport operators with quality truck and trailer parts, and industry leading product support for Kenworth and DAF trucks. Our customer sales support team delivers product advice, and is responsive to changes in the industry to provide customers with a competitive advantage.
The dealer support team provides our dealer network with expert technical product assistance and recommendations. If you own a Kenworth, your ALLRig Parts dealer will have an Electronic Catalogue that contains the details of every part built into your truck. Similarly, if you own a DAF, the DAF Parts Rapido System contains details so that your replacement parts will match the original parts.
ALLRig Parts dealers can view stock levels, check order status and place orders via our ‘real time’ on-line computer system. It is as if they were here in the warehouse themselves.
The regular parts identification training we provide our entire dealer network parts staff, equips them with the knowledge they need to assist you properly. And all of our major suppliers update our staff first-hand on the latest product developments.
The Right Part —
- There are 180,000 parts on file, of which more than 32,000 are current inventory.
- PACCAR Parts deals with over 300 local suppliers and 150 overseas suppliers located in countries such as the USA, UK, Canada and Mexico to make sure that we can provide you with the part that you need.
- PACCAR Parts is accredited to the ISO 9002 quality system. Only trusted brands that meet OEM specifications and our stringent quality measures join our supplier group.
To the Right Place — at the Right Time
- 36,000 part lines weighing 330 tonnes are shipped every month.
- Emergency orders for truck-down and smash repairs are despatched on the same day where possible.
- Parts, merchandise and accessories are distributed throughout Australia, New Zealand and Papua New Guinea to more than 55 dealerships.
